Reunion West Property Owners Association Logo
Home » Gate Entry » Can a primary guest invite other family members or drivers in their group, or retrieve a lost pass on their own?

Can a primary guest invite other family members or drivers in their group, or retrieve a lost pass on their own?

Yes. When a primary reservation pass is issued, the guest’s notification includes a link to the Guest Self-Service portal. From there, the primary guest can:

  • Re-send their QR code to their phone or email if they lost the original message.
  • Use Invite Sub-Guest to issue individual QR passes directly to other drivers or guests in their party.
  • Independent Credentials: Each sub-guest receives a unique QR code linked to the parent reservation. Each code binds to its own vehicle on first scan, meeting the one-pass-per-vehicle rule.
  • Owner and Manager Visibility: Sub-guest passes appear in the Property Portal under My Guests labeled “Sub-guest — invited by [Primary Guest Name].”

Pages in this section