Question 1

Am I required to have a membership at the Encore Reunion West Club?

Accepted Answer

The Declaration of Club Covenants for Encore Reunion West Club recorded in the public records of Osceola County, Florida requires each owner of a residence in the Communities to acquire and maintain a membership in the Club. Therefore, each initial and resale purchaser of a residence in the Communities must pay the required joining fee on or before the closing on the purchase of the residence and submit a Membership Agreement. The Encore Clubhouse can be contacted at Membership@EncoreReunion.Club Clubhouse location:Encore Club, 7635 Fairfax Drive Reunion, FL, 34747(407) 543-6418 Mailing add...

Question 2

Are there Encore Reunion West Club Membership dues? How often are they charged?

Accepted Answer

There are mandatory monthly dues for the Encore Reunion West Club Membership. To see the current dues please visit this link: What are the current dues and the historical dues of the Reunion West POA and Encore Clubhouse? You can choose to get setup to pay quarterly, semiannually, or annually if you prefer. Contact the Membership office for the current cost. Here is the email address for the Membership office. Membership@EncoreReunion.Club

Question 3

Can I have charging privileges to my Encore Reunion West Club membership account?

Accepted Answer

The Club Membership currently doesn't have the capability of providing charging privileges to the membership account.

Question 4

Can I invite non-members to enjoy the club amenities with me at the Encore Reunion West Club?

Accepted Answer

Currently, the main member, main member's spouse, or any of their children under the age of 25 may bring up to five guests each to enjoy the amenities with them at no additional fee at one time. If these members bring more than 5 guests, the day-use fee will be charged. Your houseguests can also bring additional guests to use the amenities by paying the day-use fee for all guests who are 16 years of age or older. The day-use fee is charged at the entrance of the waterpark. All members must be carrying their personal member cards to get access and must stay at the club with their additional ...

Question 5

Can I pay my dues at the Encore Reunion West Club’s front desk?

Accepted Answer

No, the front desk cannot accept payments for the Club Membership. All payments must be made to the Membership office directly.

Question 6

Can I setup my membership at the Encore Reunion West Club’s front desk?

Accepted Answer

No, your membership can only be setup with the Membership office via email. The Club can be contacted at Membership@EncoreReunion.Club Clubhouse location:Encore Club, 7635 Fairfax Drive, Reunion, FL 34747(407) 543-6418 Mailing address:Encore Reunion West Club, 8011 Fins Up Circle, Kissimmee, FL 34747

Question 7

Can other guests use the club amenities at the Encore Reunion West Club?

Accepted Answer

The Encore Reunion West Club allows short-term rental guests of approved rental management companies to use the Club amenities when staying in residences in the Communities, upon payment of daily access fees and other applicable fees and charges, on such terms and conditions as the Club shall determine. The Club may also have Temporary Members, Developer Members, Honorary Members, reciprocal and access arrangements, promotional and other use privileges. For additional information please contact the Club directly at membership@encorereunion.club.

Question 8

Can the POA or homeowner change the rules of the Encore Reunion West Clubhouse, and why do my guests not have access to the clubhouse when I am with a non-preferred property manager?

Accepted Answer

You will need to go directly to the Encore Reunion West Clubhouse on any rules that they may have because the Encore Reunion West Clubhouse is a private business, and the homeowners and POA cannot control or impact their business.This is from the COVENANTS, CONDITIONS, AND RESTRICTIONS (CC&Rs) at Reunion West POA:ARTICLE IV OWNERS' PROPERTY RIGHTS:Section 11. CLUB OPERATIONS. “Neither Declarant, Association, nor any Owner may exercise their respective rights under any easement reserved in this Article or elsewhere in these CC&Rs in a manner that would materially and adversely impact...

Question 9

Do I have to return my Encore Reunion West Club member card if I'm selling my property?

Accepted Answer

Yes, you're required to return all Membership cards issued for your property this calendar year. You'll be charged the unreturned card fee for each card not returned to the membership office until the closing date. The fee was $40.00 per card when last published (May 2021). Contact the Membership office for the current fee. How do I contact the Encore Club?

Question 10

Do I need to have a member card at the Encore Reunion West Club?

Accepted Answer

Club membership cards are required for all members listed on the Club Membership Agreement. Members without Club Membership cards will be denied access to the Encore Reunion West Club amenities.

Question 11

Does my tenant need to return their Encore Reunion West Club member cards if their lease is ending before the original end date?

Accepted Answer

Yes, your tenants are required to return all Membership cards issued for your property this calendar year. You'll be charged the unreturned card fee for each card not returned to the membership office until the lease end date. Currently the fee is $40.00* per card. *Fee as of May 2021. Contact the Membership office for the updated cost.

Question 12

Does the Encore Reunion West Club membership charge assessments?

Accepted Answer

Please contact the Club directly at: Membership@EncoreReunion.Club regarding operating or capital contribution.

Question 13

Does the Encore Reunion West Club membership office also manage the Reunion West POA community?

Accepted Answer

No, the membership is separate from the POA. At the Encore Resort the community is managed by Artemis Lifestyles. Here is the contact information for the community manager manager@ReunionWestPOA.com Similarly, the POA does not manage or control the Club. While both organizations work together to enhance the experience of owners and resort guests, each organization establishes its own rules and requirements. Both the Club and the POA separately charge monthly dues.

Question 14

How can I complete the paperwork to set up my Encore Reunion West Club membership?

Accepted Answer

The club membership set up is all online and the agreement must be completed electronic via Adobe Sign. Once we receive your closing documents, we will accept your Club Membership Agreement and send you a welcome email.

Question 15

How can I get access to the amenities at the Encore Reunion West Club?

Accepted Answer

All club members, including the main member, his/her spouse, their kids, and houseguests, must carry their membership cards to have access to the amenities. Member cards must be requested as soon as the Membership Agreement is completed.

Question 16

How can I put a credit card on file to auto pay the monthly dues at the Encore Reunion West Club?

Accepted Answer

Please ask the Membership Team. The Encore Clubhouse can be contacted at Membership@EncoreReunion.Club Clubhouse location:Encore Club, 7635 Fairfax Drive Reunion, FL, 34747(407) 543-6418 Mailing address:Encore Reunion West Club, 8011 Fins Up Circle, Kissimmee, FL 34747

Question 17

How do I become a member of the Encore Reunion West Club?

Accepted Answer

To become a member of the Encore Reunion West Club, you should complete and sign the Club Membership Agreement via Adobe Sign before the Closing, and you must submit the payment of the joining fee through the title company who is working on the purchase of your property. After the joining fee is paid and the Deed is provided to the Membership office, the Club will accept your Club Membership Agreement and process your membership. Owners of residences in the Communities are not subject to application and approval by the Club, unless otherwise determined by Encore Reunion West Club LLC. The C...

Question 18

How do I contact the Encore Club?

Accepted Answer

The Encore Clubhouse can be contacted at Membership@EncoreReunion.Club Clubhouse location:Encore Club, 7635 Fairfax Drive Reunion, FL, 34747(407) 543-6418 Mailing address:Encore Reunion West Club, 8011 Fins Up Circle, Kissimmee, FL 34747

Question 19

How do I get more details about the Encore Clubhouse and Amenities?

Accepted Answer

Reunion West POA is a separate entity from the Encore Club. For questions regarding Encore Club, waterpark, and other amenities you may contact Encore Club by sending an email to membership@encorereunion.club Clubhouse location:Encore Club, 7635 Fairfax Drive, Reunion, FL 34747(407) 543-6418 Mailing address:Encore Reunion West Club, 8011 Fins Up Circle, Kissimmee, FL 34747

Question 20

How do I rent the Clubhouse?

Accepted Answer

For group events please see the Encore Reunion West Clubhouse webpage for more details at https://encorereunion.com/groups-and-events/

Question 21

How do I request my member card at the Encore Reunion West Club?

Accepted Answer

To request Encore Reunion West Club Membership cards, you must submit via e-mail a copy of a photo ID and a recent passport style picture of each member. The request must be sent to the Membership office up to 7 days prior to the estimated visit to the Club. Cards can only be processed after the Club Membership Agreement is completed. The Club can be contacted at Membership@EncoreReunion.Club Clubhouse location:Encore Club, 7635 Fairfax Drive, Reunion, FL 34747(407) 543-6418 Mailing address:Encore Reunion West Club, 8011 Fins Up Circle, Kissimmee, FL 34747

Question 22

How does the transportation to the parks work?

Accepted Answer

The Encore Reunion West Clubhouse has internal resort shuttle that provides transportation between your curated resort residence and the Encore Resort Clubhouse. Please see the Encore website for more details: https://encorereunion.com/experiences/concierge-services/#transportation

Question 23

How old does a member's child need to be to get access to the amenities alone at the Encore Reunion West Club?

Accepted Answer

Children must be 16 or older to have unaccompanied access to the amenities. Kids younger than 16 always must be accompanied by an adult who is 21 or older.

Question 24

I have more than one membership at the Encore Reunion West Club, should I request the member cards for all?

Accepted Answer

We recommend that you only request Club Membership cards for one property at a time. The Club amenity access is the same, regardless of what property you're staying.

Question 25

I have more than one property, do I need to have an Encore Reunion West Club membership for each of them?

Accepted Answer

Yes, the Club Membership is mandatory for all properties in the Communities. The membership is per property address.

Question 26

I lost my Encore Reunion West Club member card; how can I request a new one?

Accepted Answer

Please ask the Membership Team. The Encore Clubhouse can be contacted at Membership@EncoreReunion.Club Clubhouse location:Encore Club, 7635 Fairfax Drive Reunion, FL, 34747(407) 543-6418 Mailing address:Encore Reunion West Club, 8011 Fins Up Circle, Kissimmee, FL 34747

Question 27

I paid off my balance with Axiom Resources, how can I get access to the Encore Reunion West Club amenities again?

Accepted Answer

It can take up to 21 business days until we receive the full payment from the collection company. If you need to be setup to get access immediately, please email us a copy of the reassignment letter sent to you by Axiom Resources and we'll start your property's setup for access.

Question 28

I will only be on property for a small amount of time during the year; can I pause my Encore Reunion West Club membership until I return?

Accepted Answer

The club membership is mandatory for all properties in the Communities and cannot be paused or canceled.

Question 29

I would like to give Encore Reunion West Club access to some friends, but they are not on my houseguest list. What do I need to do?

Accepted Answer

Please ask the Membership Team. The Encore Clubhouse can be contacted at Membership@EncoreReunion.Club Clubhouse location:Encore Club, 7635 Fairfax Drive Reunion, FL, 34747(407) 543-6418 Mailing address:Encore Reunion West Club, 8011 Fins Up Circle, Kissimmee, FL 34747

Question 30

If I decide to lease my property long-term, how can my tenants become Encore Reunion West Club members?

Accepted Answer

When the property is leased for a minimum of 90 days, the lessees can be registered to become temporary members of the Club. While the lessee is a member, the owner and other previously registered members will not have access to the Club amenities. An additional membership can be purchased for the entire period of the lease if the owner would like to keep both memberships active. It is the owner's obligation to keep paying the Club Membership dues while the property is being leased. The owner or property manager must contact the Club Membership office prior to the lease start date and provi...

Question 31

Is there a Board that oversees the Encore Reunion West Club operations?

Accepted Answer

The Club has established an advisory Board of Governors comprised of members whose purpose includes fostering good relations between the members and management of the Club, providing the Club with input on programs, plans and activities of the Club, and advising on the Club's policies and rules and regulations.

Question 32

Is there a cap on future dues increases for Encore Reunion West Club members?

Accepted Answer

Yes. The Membership dues may not increase by more than 5% compared to dues for the prior membership year, except that the Club can increase dues by more than 5% in any year to the extent necessary to cover expenses necessary to maintain project or brand standards.

Question 33

Is there an advantage/discount for paying my Encore Reunion West Club dues in advance versus month to month?

Accepted Answer

There are no discounts for paying the club dues in advance. If you'd like to get setup for yearly payment, the advantage is to not have to worry about the monthly payments throughout the year.

Question 34

My Encore Reunion West Club account was sent to collections; how can I pay off my balance?

Accepted Answer

To pay off the current balance you must contact Axiom Resources at 888-925-0688. The property is under Reunion West Club LLC, and they'll find your account with your property address.

Question 35

My Encore Reunion West Club Membership card is within the printed expiration date, but it stopped working; how can I get it reactivated?

Accepted Answer

RFID cards can get demagnetized if in contact with another magnet type material for a long period of time, so please don't leave it near other RFID cards or cellphones for long periods of time. A supervisor or manager at the Encore Reunion West Club front desk can reactivate your card. Deactivated cards should not be discarded if still within the printed expiration date, as you will be charged a replacement fee to get a new card. FYI, homeowners cannot use their Encore Reunion West Club Membership card (red membership card) and their registered members can use their membership cards (blue m...

Question 36

My long-term tenants are terminating the contract early, what do I need to do for the Encore Reunion West Club?

Accepted Answer

Please ask the Membership Team. The Encore Clubhouse can be contacted at Membership@EncoreReunion.Club Clubhouse location:Encore Club, 7635 Fairfax Drive Reunion, FL, 34747(407) 543-6418 Mailing address:Encore Reunion West Club, 8011 Fins Up Circle, Kissimmee, FL 34747

Question 37

My long-term tenants want to extend their lease, what do I need to do so they remain members of the Encore Reunion West Club?

Accepted Answer

The new lease or lease extension must be sent to the membership office prior to the original end date, so we can process their new member cards.

Question 38

My new property manager mentioned that they will pay the Encore Reunion West Club Membership dues on my behalf, what do I need to do?

Accepted Answer

If you signed up with an approved rental management company, then there's nothing you need to do. The property manager will contact the Membership office to set up their form of payment. If you chose an unapproved property manager, then you must make sure they reach out to the Membership office to setup their form of payment.

Question 39

My property has more than one owner; how can we setup the Encore Reunion West Club membership?

Accepted Answer

Only one main member is included with the mandatory membership. There are 2 options available for properties with more than one owner: you can designate up to two additional owners who each will be required to pay full dues or choose one main member and add the second one to the houseguests to give him/her access to the amenities. The main member may be changed at the beginning of every calendar year before the renewal member cards are issued. These are rules of Encore Reunion West Club. The POA does not control the Club.

Question 40

What are my options for preferred property managers (PMs) / rental managers with guest access to Encore Reunion West Club?

Accepted Answer

The Encore Resort has 2 approved rental management companies, LRR and Jeeves. Owners can choose any rental management company; however, for rental guests to have access to the Encore Reunion West Club amenities, they must be guests of the Club approved rental managers.

Question 41

What are the Encore restaurant hours?

Accepted Answer

The hours for Finn's restaurant can be found here: https://encorereunion.com/experiences/dining/finns-restaurant/

Question 42

What are the forms of payment for the Encore Reunion West Club membership dues?

Accepted Answer

The Membership dues may be paid via credit card (credit card authorization form) or check. There are no additional fees to pay via credit card. To pay using your bank account you'll need to contact your bank directly and set up the autopay with them. Please use the Membership office address to mail the checks every month. Your property address or member number must be added to the account number or Memo section of the check.

Question 43

What do I need to do to cancel my Encore Reunion West Club membership if I am selling my property?

Accepted Answer

The membership cannot be cancelled. The Title Company working on your sale must contact the Membership office to request the Membership estoppel before the closing; this will start the process of transferring the membership through the Club to the new owner. The Membership estoppel is mandatory for all resales.

Question 44

What do members pay to join the Encore Reunion West Club?

Accepted Answer

When acquiring a property at the Encore Resort, the owner is required to pay a non- refundable joining fee to acquire the mandatory Encore Reunion West Club membership. The joining fee is determined by the Club from time to time and it was $1,422.24 when last published (March 2023). Contact the Membership office for the current fee at: Membership@EncoreReunion.Club.

Question 45

What happens if I use a property management company that is not on the approved list of Encore Reunion West Club?

Accepted Answer

Owners can use any rental property management company that agrees to follow the rules of the POA, Club and CDD. However, unless you use a property management company approved by Encore Reunion West Club, your rental guests will only have access to your property. With one exception, your rental guests will not have access to the amenities offered by the Encore Reunion West Club such as the resort pool, slides, exercise equipment, etc. In addition,, neither you nor your rental guests can pay an additional fee to access these amenities. The one exception is that the restaurant located at the C...

Question 46

What happens if my Encore Reunion West Club dues are late?

Accepted Answer

The membership accounts are sent to collections and suspended from club access when the membership dues are late for 3 or more months, although the Club has the right to suspend club access after 30 days of delinquency. The property will be considered not rent ready and you'll be required to return your member cards until the full balance is paid to the collection company.

Question 47

What is the Encore Reunion West Club and where is it located?

Accepted Answer

The Encore Reunion West Club is in the Reunion West subdivision in Reunion, Florida. It features dining, swimming, fitness, and social facilities.Who owns the Encore Reunion West Club facilities?Reunion West Club, LLC, a Florida limited liability company, doing business as Reunion West Club, owns and operates the Club facilities.What amenities are offered to Encore Reunion West Club members? The current Encore Reunion West Club amenities are:- Waterpark- Sports courts- Gym- East side amenities (playground, splashpad, additional sports courts and grills that can be reserved)- Restaurant and ...

Question 48

What is the Encore Reunion West Clubhouse hours and events/activities?

Accepted Answer

Please visit the clubhouse website for the hours and activities here: https://encorereunion.com/experiences/activities/activities-calendar/

Question 49

What methods of communication does the Encore Reunion West Club utilize to communicate with members?

Accepted Answer

The Membership office uses mostly emails to communicate with members. Members can also be contacted via phone and there are cases that we may need to mail a letter. The Membership office also sends email newsletters with updates, information, and news.

Question 50

When are the Encore Reunion West Club membership dues processed?

Accepted Answer

The Club can be contacted at Membership@EncoreReunion.Club Clubhouse location:Encore Club, 7635 Fairfax Drive, Reunion, FL 34747(407) 543-6418 Mailing address:Encore Reunion West Club, 8011 Fins Up Circle, Kissimmee, FL 34747

Question 51

When is the Encore pool open?

Accepted Answer

You can find the pool hours and activities here: https://encorereunion.com/experiences/activities/activities-calendar/

Question 52

Where can I return the Encore Reunion West Club Member cards?

Accepted Answer

Member cards can be mailed to the Membership office or turned to the front desk attendant at the Encore Reunion West Club front desk. The Club can be contacted at Membership@EncoreReunion.Club Clubhouse location:Encore Club, 7635 Fairfax Drive, Reunion, FL 34747(407) 543-6418 Mailing address:Encore Reunion West Club, 8011 Fins Up Circle, Kissimmee, FL 34747

Question 53

Who can have the Encore Reunion West Club member's discounts?

Accepted Answer

Member's discounts are only offered to the main member, main member's spouse, and their kids who have membership privileges when presenting their club membership card. Other children including those on your houseguest list do not get discounts.

Question 54

Who can I add as a houseguest and how often can I change my list at the Encore Reunion West Club?

Accepted Answer

This is controlled by the Encore Club and not the POA, and this is subject to change. The Encore Club friends and family members can be added as houseguests to get access to the amenities without the presence of the main member (or main member's spouse or main member's children under 25 years of age). Houseguests cannot be paying guests. The houseguest list can be changed once per calendar year and before the renewal member cards are issued. The Encore Club reserves the right to restrict or terminate houseguest privileges. There may be fees by the clubhouse for houseguest. How do I contact ...

Question 55

Who do I need to contact for any questions about my Encore Reunion West Club membership and cards?

Accepted Answer

Please contact the Membership Office via email Membership@EncoreReunion.Club or call 407-543-6418. If you need to mail anything to the Club, the mailing address is: Encore Reunion West Club, 8011 Fins Up Circle, Kissimmee, FL 34747. The clubhouse itself is located at 7635 Fairfax Drive, Reunion, FL 34747.

Question 56

Who is eligible to acquire a membership in the Encore Reunion West Club?

Accepted Answer

Encore Reunion West Club Memberships are mandatory for all properties in Reunion West and the Reunion Village neighborhood in Reunion East (the "Communities"). The Club reserves the right to offer memberships in other categories to persons who do not own residences in the Communities.

Question 57

Will the Encore Reunion West Club be turned over to the members?

Accepted Answer

The Encore Reunion West Club will remain a professionally managed, non-equity club that will not be turned over to members, because access to the Club is for the members, their guests, and approved rental guests, not solely members.

Encore Club House

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