No. Only one QR code per vehicle is permitted.
- First-Use License Plate Linking: The first time a QR code is scanned at the gate, the system automatically pairs that QR code to the license plate of the entering vehicle.
- No Sharing or Re-use: Because the code is linked to that single vehicle for the reservation period, any other vehicle that scans the same QR code (including a forwarded screenshot) will be denied entry.
- Additional Vehicles: Hosts should forward the reservation registration link (not a screenshot of their own pass) so each driver can generate their own unique QR code before arrival. Drivers who arrive without an individual code must complete a separate registration at the kiosk.
Fixing a locked-out car or a vehicle switch: “Reset vehicles”
If a group scanned with the wrong car first, switched vehicles, or a second car was locked out, the owner or property manager can fix it without calling security:
- Reset vehicles: In the Property Portal under My Guests, find the guest’s record and click Reset vehicles.
- Fast Gate Sync: The previous license plate is cleared, and the next vehicle that scans the code becomes its authorized vehicle. All community gates receive the update within about 60 seconds.
- Limits and Auditing: Owners and property managers can reset a given pass once every 24 hours. Each reset sends an automatic notification to POA Administration. Community administrators can reset any code without the daily limit.