Privacy Policy
Effective Date: February 7, 2026
Last Updated: February 7, 2026
The Reunion West Property Owners’ Association, Inc. (“RWPOA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our homeowners, residents, guests, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.reunionwestpoa.com or interact with us.
Information We Collect
We may collect the following types of information:
Information You Provide
- Contact form submissions: Name, email address, phone number, property address, and message content submitted through our website contact form.
- Homeowner records: Name, mailing address, property address, email address, and phone number as required for association management and communication.
- ARC applications: Information submitted with Architectural Change Request applications, including property details and proposed modifications.
- Gate access information: Names and vehicle information for security gate access, including QR code registrations.
Information Collected Automatically
- Website usage data: IP address, browser type, operating system, pages visited, time and date of visits, and referring website addresses. This data is collected through cookies and similar technologies to help us improve our website.
- Cookies: Our website uses cookies for site functionality, analytics, and user experience. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the information we collect for the following purposes:
- To manage and operate the association in accordance with our governing documents and Florida Statute Chapter 720
- To communicate with homeowners about meetings, assessments, community notices, and association business
- To respond to inquiries submitted through our contact form
- To process ARC applications and other requests
- To manage security gate access for homeowners, guests, and vendors
- To maintain official records as required by Florida law
- To improve our website and the services we provide to the community
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party vendors who assist with association management, including our management platform (FrontSteps), security services, and website hosting (Kinsta).
- Board members and committees: As necessary for association governance, including the Architectural Control Board and Fines Committee.
- Legal and regulatory requirements: When required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of the association or its members.
- As required by Florida Statute 720.303: Certain official records must be made available to members and may be posted on the association website as required by law.
Official Records and Florida Law
Under Florida Statute 720.303, the association maintains official records that members have the right to inspect and copy. Certain records are confidential and exempt from disclosure, including:
- Social security numbers, driver license numbers, credit card numbers, and other sensitive personal identification information
- Medical records
- Information obtained in connection with the approval of a prospective tenant
- Personnel records of association employees
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL/TLS encryption (HTTPS) to protect data transmitted between your browser and our servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with our legal obligations under Florida law. Association records are retained in accordance with applicable record retention requirements under Florida Statute Chapter 720.
Third-Party Services
Our website may contain links to third-party websites and services, including FrontSteps (our homeowner portal), Google Analytics, and various service providers. These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites.
Your Rights
As a homeowner or resident, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Inspect and copy official records in accordance with Florida Statute 720.303(5)
- Update your contact information through FrontSteps or by contacting us directly
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: feedback@reunionwestpoa.com
- Phone: 407.305.7177
- Website: www.reunionwestpoa.com/contact