It’s easy to select your parental controls with your remote.

1. Press MENU on your remote.
2. Choose Settings or Settings & Help (what you see depends on your receiver).
3. Select Parental Controls and follow the prompts to review or edit your settings.
4. Select Lock Now and enter your DIRECTV parental controls PIN.

Also, you need to setup a PIN on your DirecTV account(s) for phone requests.

1. In order to set up a PIN, it will be only possible with by the DirecTV customer service line 1-800-531-5000, because of their security protocol.
2. You will need the DirecTV account number(s) and name on the account(s).

The following link includes a video:

https://www.directv.com/support/satellite/article/KM1010815/